Vietcombank-Cardif Life Insurance (“VCLI”) is owned by FWD Group (“FWD”).

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    FWD Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia, offering life and medical insurance, general insurance, employee benefits, Shariah and Family Takaful products across a number of its markets.

     

    FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.

     

    Established in Asia in 2013, FWD is the insurance business of investment group, Pacific Century Group.

     

    For more information please visit www.fwd.com or www.fwd.com.vn

     

     

VISION

"To become the most trusted and preferred Bancassurance partner in Vietnam"

We will achieve our vision through our unique combination of BNP Paribas Cardif’s actuarial know-how, strong data integrity and security which based in Singapore, culture partnership with customized local knowledge and excellence customer services management program.

MISSION

"VCLI aims to establish fruitful partnership with banks and financial institutes and develop new profit center through bancassurance by offering a comprehensive range of life insurance products, ensuring high standards of customer satisfaction and world class operating efficiency.

Our success will be translated into our ability to meet or exceed partners’ expectations on products, services and expertise."

To meet our mission, we offer:

  • Bancassurance strategic implementation framework to meet partners’ needs
  • Partnership and additional substantial profits for our partners
  • Sales animation through sales contest, coaching and regular visit at each point of sales
  • Mobile training to enhance selling skills, insurance and product features knowledge
  • Quality and transparent customer service through our Customer Centric Program.
  • Regular market surveys to constantly update customers needs and market trends in Bancassurance.

VALUES

  • Trustworthiness
  • Commitment
  • Ambition
  • Excellence
  • Integrity
  • Sustainability